Every online casino works very hard trying to win public trust and acquire a stellar reputation based on customer service, game variety and quality, security and safety, and consistently high payout rates. Of course, some online casinos are more successful than others. Since its establishment in 2003, Europa Casino has been a favorite casino for Australians. Europa Casino has tirelessly sought for and won the allegiance of online players from Australia and throughout the world. Europa Casino is regulated in Antigua. The reliability and integrity of the games is vouchsafed by Gaming Laboratories International (GLI) which also provides payout statistics. GLI has found that the overall payout rate for the casino-at-large is 96.46% ranging from 94% for slot machines to a whopping 99% for video poker.
There is a distinctively European ambience in the casino. The Arc de Triomphe, Big Ben, and the Leaning Tower of Pisa are in the background. The entire interface, from graphics to music, suggests European elegance. Europa Casino for Aussies can be downloaded quickly but it also takes up 3Mb so you can play the games in Flash. The casino is also now available on your mobile device.
A Quartet of Welcome Bonuses
The first is a simple first deposit matching bonus of 200% up to $200.
The second is a high-roller bonus of $500 for a minimum deposit of $1000. For both welcome bonuses, the play through requirement is a mere 20x including both the deposit and the bonus.
The third bonus is a matching bonus for the first year of up to $25 every week! Finally, there is also a monthly bonus based on your first deposit of the month of up to $100. The monthly matching bonus applies to everyone but, since you receive it in your first year, we consider it part of the welcome package. This means that your welcome package at Europa Casino for Aussies lasts for your entire first year!
Customer Service and Support
We’ll get to the games just now, but we felt we should talk about customer service first. Almost every online casino boasts that they provide 24/7 support with chat, email, and telephone. Europa Casino has a hard-earned reputation for quick response to customers’ questions and for fast and fair problem resolution. You can get customer service in 13 European languages.
Players at Europa Casino can send feedback online through the Loyalty Program. The casino takes every feedback response seriously and weighs the consensus views of players when making important decisions or changes including those regarding games or promotions.
Europa Casino also features a Learning Center that provides strategy and other tips to enhance players’ gaming fun and winning chances. An online magazine/blog adds to the wealth of information players at Europa Casino can access.
Games and Jackpots
Europa Casino features more than 400 games from the famed Playtech software house. As there is such a broad selection of games, Europa Casino urges all players, from beginners to veteran online gamers, to familiarize yourselves with the exact rules of any game you are playing; the different varieties of “the same game” have different rules. The casino features a full collection of the classic casino games.
Let’s begin with online pokies for Aussies at Europa Casino. They have old-time 3-reel pokies, modern 5-reel video pokies, and a number of progressive pokies. Many of the 5-reel pokies were adapted from popular movies. Playtech is famed for the spectacular graphics, animation, and music on all their pokies. Europa Casino is an excellent place to play online pokies for Aussies. Pokies are the games that contribute the most to the play through requirement for bonuses and to your collection of comp points, so in this regard Aussies, with their great love of pokies, have an advantage over the rest of the world!
Europa Casino also features a wide selection of video poker games; several variations of blackjack; six different types of roulette; plus craps and many of the more esoteric games such as keno, baccarat, pai gow, 3-card poker, 3-card rummy, Sic Bo, Red Dog, War, Arcade, Bingo, and Scratch Cards. Europa Casino also has a separate sports betting room where you can wager on an international selection of sporting events.
There are more than 30 progressive jackpots in a wide variety of games from pokies to arcade. As the progressive jackpots grow throughout the Playtech network, the winning jackpots often reach millions of dollars.
The live casino is truly live! The outcome of the games is not determined by the random number generator as in the online games. Online gaming is offered in roulette, baccarat, and blackjack. You can interact directly with the dealers or croupiers in the live casino.
The Loyalty Program has three distinct elements: comp points, VIP, and feedback, the latter of which was discussed under customer service.
Comp Points Program
Whenever you wager you earn comp points. As you accumulate points, you move up the VIP scale. Comp points can also be redeemed for cash in your account.
This is a six-tiered program. As you rise from level to level by accumulating comp points, you earn extra benefits such as a personal account manager, access to higher bonuses, a higher conversion rate of comp points, special invitations to exclusive events, and faster withdrawal periods. As part of the Loyalty Program, VIP’s receive a weekly bonus.
There are now a great number of ways to deposit money online and Europa Casino works with almost all of them. There are fewer options for withdrawal but the range of withdrawal options makes up for any inconvenience. Aussies will be happy to hear that Poli is one of the accepted ways to bank at Europa Casino.
Quality, Security, Atmosphere
If you are looking for a rock solid casino with an unsullied reputation for game quality and variety, airtight security, a high rate of return to players, and elegance then Europa Casino may very well be the place for you!